AWe ship only to physical addresses within the 48 contiguous United States. We do not ship to Alaska, Hawaii, Puerto Rico, APO/FPO addresses, or US Protectorates. We do not offer any shipping outside the United States.
QWhat shipping carriers do you use?
A Our main shipping method we use is FedEx.
QHow long will it take to get my order?
APlease allow 3-8 working days by FedEx for shipment time. All in-stock orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
QCan I return my product?
AOur top priority is providing excellent customer service. We want our customers to love our products, but if you need to make a return we’re happy to help. Please email(service@irenehouse.com) us directly and we will assist you.
QIs it a dual motor?
AWe offer a Single Motor(9166), Dual Motor(9178, 9185, 9186, 9188, 9192, 9193), and Three Motor (9181).
QIs real leather?
AWe have two different leathers. Breathable leather which is one of the special properties of leather. Real leather which is top grain.