Contact Us

Need help? We'll take it from here.

When you call, someone is there. It's been that way since Irene answered the very first call—and it's still how we work today.

Every chair carries a promise.
📞

Call us

800-622-6287
Weekdays 9AM–5PM EST
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You're not bothering us—you're exactly why we're here.

✉️

Email us

service@irenehouse.com
We typically reply within one business day
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Use the form below—it goes straight to our support team. We read every message and reply personally.

Company Information

Irene House

Before you call

Have these handy

  • OrdersYour order number or the email used at checkout
  • PartsYour chair's model number (in your order confirmation email or the manual)
  • Fit helpThe height and weight of the person the chair is for
Irene House is a brand of Dynox Home Inc., a family-run company headquartered in Cherry Hill, New Jersey, serving families across the contiguous United States.
Choosing for a parent? Call us—helping families pick the right chair is what we do all day.